Privacy Policy
Last Updated: August 2026
1. Information We Collect
We collect personal information that you provide to us voluntarily during your storefront experience. This includes:
- Contact Information: Customer name, email address, physical shipping address, and phone number.
- Inquiry Details: Text and product interests submitted through our general or bulk order forms.
- Technical Metadata: IP address, device specifications, browser cookies, and page interaction metrics.
2. How We Use Your Data
We utilize the collected information to:
- Process and fulfill your storefront orders, quotes, and sample requests.
- Dispatch auto-acknowledgment email receipts and order alerts.
- Communicate directly with you regarding customized bulk options or queries.
- Prevent spam attacks, bots registration, and transaction fraud.
3. Data Sharing with Third Parties
We do not sell, rent, or trade your personal data. We only share information with verified third-party vendors strictly necessary to run our service:
- Payment Processing: Verified payment gateways process all transactional cards. We never receive or store card details.
- Shipping & Fulfillment: Deliveries are coordinated with registered courier services by sharing customer name, shipping address, and phone details.
- Database Hosting: Secure database instances (e.g. Neon, Strapi) store the submission logs.
4. Data Security & Storage
All connections between our storefront and database are encrypted using SSL/TLS (HTTPS) protocols. Our Neon database uses enforced SSL requirements to secure data in transit. However, no transmission over the internet can be guaranteed as 100% secure. You acknowledge that you provide your personal details at your own risk.
5. Cookies
We use small session cookies and local storage parameters (e.g., storing a temporary submission block timer) to optimize page layouts, prevent multiple duplicate spam requests, and analyze storefront performance. You can disable cookies inside your browser configurations, though certain storefront capabilities may function differently.
6. Contact Information
For data modification requests, deletion requests, or other privacy questions, contact us at:
Email: inquiries@branzura.com