BranZura DecorZ | The Timeless Collection

1. Shipping Regions & Zones

We provide domestic shipping services to all serviceable postal pin codes across India through our authorized logistics partners. For international orders, please contact our support desk directly via email to coordinate customs clearances, shipping pricing, and transit timings.

2. Order Processing & Dispatch Timelines

We dedicate care to packaging and preparing each item.

Standard Products: Orders are processed and dispatched from our fulfillment warehouse within 2 to 3 business days of payment verification.
Customized Items / Engravings: Require an additional 2 to 4 business days for precision work and curation before dispatch.
Bulk orders and event packaging operate on timelines aligned with client contract terms.

3. Estimated Delivery Times

Once dispatched, expected transit times depend on the delivery location:

Metro Areas (Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata): Delivery within 3 to 5 business days.
Tier-2 & Tier-3 Cities: Delivery within 5 to 7 business days.
Remote / North-East Regions: Delivery within 7 to 10 business days.

*Please note that unexpected carrier delays, severe weather conditions, or public holidays may occasionally impact these timelines.

4. Shipping Charges

Shipping costs are calculated automatically at checkout based on order value, package dimensions, and delivery location. Any applicable shipping fees will be clearly displayed before you complete your payment.

5. Shipment Tracking

Upon dispatch, a shipment tracking link and tracking ID will be sent automatically to the email address or phone number provided during checkout. You can use this link to check the live transit status of your package.

6. Contact Support

If your package is delayed, or you have special delivery instructions, reach out to us: